Shipping policy
Shipping Policy
Policy Updates
- We reserve the right to modify or update this shipping policy at any time without prior notice.
- Any changes to this policy will take effect immediately upon being posted to our website.
- Your continued use of our website and purchase of products constitutes acceptance of the current policy.
Shipping Destinations
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We ship exclusively to Canada
Order Processing Time
- All orders are processed within 1 to 3 business days.
- Processing runs Monday through Friday, excluding major holidays.
- You will receive a tracking confirmation email as soon as your order leaves the warehouse.
Shipping Rates and Delivery Estimates
- Free Standard Shipping: Available for all qualifying orders shipped to Canada
- Delivery Time: Standard delivery may take up to 15 business days.
- Separate Shipments: Items may ship from different international suppliers, meaning multi-item orders might arrive in separate packages on different days.
Customs, Duties, and Tariffs Indemnification
- All shipments cross international borders and may be subject to local tariffs, customs duties, taxes (including GST/HST), or clearance fees.
- By purchasing from our store, you agree to fully indemnify, defend, and hold us harmless from any and all tariffs, duties, fees, taxes, or penalties levied by customs authorities.
- The customer assumes absolute financial and legal responsibility for all import charges imposed during or after shipping.
- We are completely exempt from liability for any packages abandoned, destroyed, or delayed by customs due to a customer's refusal to pay these fees.
Address Corrections and Lost Packages
- Please double-check your shipping address before finalizing your order at checkout.
- We cannot modify or reroute shipping addresses once an order enters the processing phase.
- We are not liable for packages marked as "delivered" by the carrier that are subsequently lost or stolen.