Shipping policy

Shipping Policy

Policy Updates
  • We reserve the right to modify or update this shipping policy at any time without prior notice.
  • Any changes to this policy will take effect immediately upon being posted to our website.
  • Your continued use of our website and purchase of products constitutes acceptance of the current policy.

Shipping Destinations
  • We ship exclusively to Canada 

Order Processing Time
  • All orders are processed within 1 to 3 business days.
  • Processing runs Monday through Friday, excluding major holidays.
  • You will receive a tracking confirmation email as soon as your order leaves the warehouse.

Shipping Rates and Delivery Estimates
  • Free Standard Shipping: Available for all qualifying orders shipped to Canada 
  • Delivery Time: Standard delivery may take up to 15 business days.
  • Separate Shipments: Items may ship from different international suppliers, meaning multi-item orders might arrive in separate packages on different days.

Customs, Duties, and Tariffs Indemnification
  • All shipments cross international borders and may be subject to local tariffs, customs duties, taxes (including GST/HST), or clearance fees.
  • By purchasing from our store, you agree to fully indemnify, defend, and hold us harmless from any and all tariffs, duties, fees, taxes, or penalties levied by customs authorities.
  • The customer assumes absolute financial and legal responsibility for all import charges imposed during or after shipping. 
  • We are completely exempt from liability for any packages abandoned, destroyed, or delayed by customs due to a customer's refusal to pay these fees.

Address Corrections and Lost Packages
  • Please double-check your shipping address before finalizing your order at checkout.
  • We cannot modify or reroute shipping addresses once an order enters the processing phase.
  • We are not liable for packages marked as "delivered" by the carrier that are subsequently lost or stolen.